Salesforce FS-Con-101 Questions & Answers - in .pdf
- Total Q&A: 165
- Update: Aug 28, 2026
- Price: $59.99
- Vendor: Salesforce
- Exam Code: FS-Con-101
- Exam Name: Salesforce Certified Field Service Consultant
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- Total Q&A: 165
- Update: Aug 28, 2026
- Price: $59.99
- Vendor: Salesforce
- Exam Code: FS-Con-101
- Exam Name: Salesforce Certified Field Service Consultant
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Salesforce FS-Con-101 Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Field Service Consultant |
| Exam Number: | FS-CON-101 |
| Exam Format: | Multiple Choice, Multiple Select |
| Exam Price: | USD 200 (retake: USD 100) |
| Exam Duration: | 105 minutes |
| Related Certifications: | Salesforce Certified Administrator Salesforce Certified Service Cloud Consultant |
| Available Languages: | German, English, Spanish, Portuguese (Brazil), French, Japanese |
| Certificate Validity Period: | Maintained via Salesforce release maintenance exams (no fixed expiration) |
| Real Exam Qty: | 60 |
| Passing Score: | Not publicly disclosed (scaled scoring system used by Salesforce) |
| Recommended Training: | Service Cloud and Field Service Training Modules Salesforce Field Service Trailhead Learning Paths |
| Exam Registration: | Salesforce Certification Registration (Webassessor) Official Salesforce Credential Page |
| Sample Questions: | Salesforce FS-Con-101 Sample Questions |
| Exam Way: | Online proctored or onsite testing via Kryterion Webassessor |
| Pre Condition: | No mandatory prerequisites; recommended knowledge of Salesforce Service Cloud and basic Salesforce Administration. |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/fieldserviceconsultant |
Salesforce FS-Con-101 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Work Order Management | - Work order creation and lifecycle
|
| Configuration and Implementation | - Field Service setup and configuration
|
| Scheduling and Dispatch | - Scheduling policies and constraints
|
| Field Service Fundamentals | - Field service business processes and use cases
|
| Reporting and Optimization | - Analytics and performance tracking
|
| Mobile Workforce Management | - Salesforce Field Service Mobile App
|
Salesforce Certified Field Service Consultant Sample Questions:
Question 1
Universal containers plans to deploy field service lightning to 100 external contractors. There are 75 contractors who need access to work Orders assets mobile app, and chatter. the remaining 25 contractors are paid a commission on sales of containers and need to schedule resources.
Which license types and quantities should the consultant recommend?
A. 25 contractors100 contractors
B. 25 contractors75 contractors25 contractors
C. 100 contractors100 contractors
Question 2
The field service administrator at Ursa Major Solar updates the skills required on the most common work types to adapt to the increasing complexity of jobs. This change has led to many service appointments to be in violation. There is a global optimization job set up to run nightly that has been working correctly up until this point. The administrator needs to understand why the jobs are stillscheduled to resources that lack the appropriate skill level.
What are two reasons appointments remain in violation and are not reassigned?
Choose 2 answers
A. Global optimization doesn't reschedule appointments that have rule violations.
B. The optimizeruses a scheduling policy different from what is used on the dispatch console.
C. The territory of the resources was not included in the global optimization request.
D. There are no service resources available with the required skill levels.
Question 3
Technicians often need to generate a report in the customer's language.
Which configuration should the Consultant recommend to meet the requirement?
A. Update the Language of the current User.
B. Add the Service Report Language field to the Work Order Page Layout.
C. Add the Languagefield to the Contact Page Layout.
D. Update the Default Language of the Organization.
Question 4
Technicians earn certifications that must be renewed periodically to ensure their skills remain up to date.
How can these certifications be managed on the Resource?
A. Add the Resource Skill and set the End Date.
B. Add the Resource Skill and remove from the Service Territory once expired.
C. Add the Resource Skill and track certification using reminder.
D. Add the Resource Skill and create Absence onceexpired.
Question 5
To ensure that preventative maintenance work can be completed on time. Universal Containers wants to automatically generate Work Orders 14 days before the nextsuggested maintenance date.
How should the Consultant meet this requirement?
A. Define a generation horizon of 20,160 minutes.
B. Define a generation horizon of 14 days.
C. Define a generation timeframe of 14 days.
D. Configure Auto-generate Work Orders to True.
Solutions:
| Question 1 Answer: B | Question 2 Answer: A,D | Question 3 Answer: B | Question 4 Answer: A | Question 5 Answer: B |
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