Salesforce AP-207 Questions & Answers - in .pdf
- Vendor: Salesforce
- Exam Code: AP-207
- Exam Name: Energy and Utilities Cloud Accredited Professional
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- Exam Code: AP-207
- Exam Name: Energy and Utilities Cloud Accredited Professional
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Salesforce AP-207 Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Energy and Utilities Cloud Accredited Professional |
| Exam Number: | AP-207 |
| Exam Duration: | 75 minutes |
| Passing Score: | 60% |
| Available Languages: | English |
| Certificate Validity Period: | No expiration specified |
| Exam Price: | USD 150 |
| Exam Format: | Multiple Choice, Scenario-Based |
| Related Certifications: | Salesforce Accredited Professional |
| Real Exam Qty: | 50 |
| Sample Questions: | Salesforce AP-207 Sample Questions |
| Exam Way: | Online proctored or test center delivery via Kryterion Webassessor and Pearson VUE |
| Pre Condition: | Recommended experience with Salesforce Industries and Energy and Utilities Cloud implementations |
| Official Syllabus URL: | https://trailheadacademy.salesforce.com/certificate/exam-energy-and-utilities-cloud-ap---AP-207 |
Salesforce AP-207 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Solution Design | 36% | - Architecture and Design
|
| Discovery | 13% | - Business Needs Analysis
|
| Implementation | 38% | - Platform Configuration
|
| Test and Deploy Energy and Utilities Cloud Applications and Solutions | 13% | - Testing and Deployment
|
Salesforce Energy and Utilities Cloud Accredited Professional Sample Questions:
Question 1
An energy company is launching a new subscription service in the B2B market that offers an energy consumption consultancy to help customers pay less on their bills. This product will be charged USD $60 monthly.
Which two pricing metadata are needed when defining this price with Industries CPQ?
A. A Pricing Plan Entry, with type as Price and charge type as Recurring
B. A Price Book Entry, with amount as $60. currency as USD and charge type as Recurring
C. A Pricing Variable, with type as Price and charge type as Recurring
D. A Price List Entry, with amount as $60. currency as USD and charge type as Recurring
Question 2
When preparing a demo of Energy and Utilities Cloud, the consultant needs to showcase a customer's 360-degree view that allows the customer service agents of the company to see the following information in one glance:
* Identify the caller
* Provide answers to questions about billing. consumption, and payments
* Add meter readings
* Manage user complaints.
* Perform user requests such as Start Service. Stop Service, and Set Up a Payment Plan.
Which two functionalities should the consultant use to achieve this?
A. Configure the Energy and Utilities Contact Center Console available m the process horary
B. Configure custom OmniScripts and FlexCards to cover the requirements.
C. Configure a custom Salesforce Service Cloud console.
D. Assign the relevant lightning pages to the energy company's service agent user profile
Question 3
An energy company wants to send to its customers various types of communication via digital channels. Which is the preferred cloud that works in conjunction with Energy and Utilities Cloud to achieve mass communication9
A. Marketing Cloud
B. Service Cloud
C. Communications Cloud
D. Sales Cloud
Question 4
An energy company is an energy retailer with a global presence. They require a solution that can generate, redline, and manage contracts.
Which of the following Energy and Utilities Cloud solutions can be used?
A. Energy and Utilities Cloud - Sales and Service
B. Energy and Utilities Cloud = Configure Price Quote (CPQ)
C. Energy and Utilities Cloud - Contract Lifecycle Management
D. Energy and Utilities Cloud - Document Generation S
Question 5
Which three features are included in the Energy and Utilities Cloud Console?
A. Customer 360 view
B. Configuration options with significant coding
C. Rate Comparison
D. Multiple tabs, such as Overview.Biling. and Usage
E. Customer Story
Solutions:
| Question 1 Answer: A,D | Question 2 Answer: A,B | Question 3 Answer: A | Question 4 Answer: C | Question 5 Answer: A,C,D |
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