ServiceNow CIS-ITSM-JPN Questions & Answers - in .pdf
- Total Q&A: 201
- Update: Aug 06, 2026
- Price: $69.99
- Vendor: ServiceNow
- Exam Code: CIS-ITSM-JPN
- Exam Name: Certified Implementation Specialist - IT Service Management (CIS-ITSM日本語版)
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ServiceNow CIS-ITSM-JPN Q&A - Testing Engine
- Total Q&A: 201
- Update: Aug 06, 2026
- Price: $69.99
- Vendor: ServiceNow
- Exam Code: CIS-ITSM-JPN
- Exam Name: Certified Implementation Specialist - IT Service Management (CIS-ITSM日本語版)
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Exam Content
The examination consists of 65 Questions. Candidates should attempt maximum correct answers for a better score.
Formats of Question
- Single Response Multiple-choice questions: Only One correct response from the given options best suits the statement or answers the question.
- Multiple Response Multiple-choice questions: Two or More Correct response from the given options best suits the statement or answers the question.
Exam Duration
Candidates will have 90 minutes for attempting 65 questions. So, it becomes important for the candidates to time-box the exam and restrict spending too much time on one question or one topic.
Exam Results
The ServiceNow CIS-ITSM certification is a pass or fail exam. The examination is scored against a minimum standard established by ServiceNow who are guided by the certification industry best practices and guidelines. On successful submission of the certification examination, result in the form of Pass or Fail result is immediately calculated and displayed to the candidate. No further details will be provided to the candidate.
Target Audience
The Certified Implementation Specialist - IT Service Management Certification Exam is targeted to ServiceNow customers, Partners, sales engineers, and others interested in becoming a certified implementation specialist for the ServiceNow ITSM platform. This exam certifies the candidates are skilled enough for configuring, implementing, and maintaining the ServiceNow ITSM platform and applications.
ServiceNow CIS-ITSM日本語 Exam Overview:
| Certification Vendor: | ServiceNow |
| Exam Name: | Certified Implementation Specialist - IT Service Management |
| Exam Number: | CIS-ITSM |
| Related Certifications: | CIS-CSM (Customer Service Management) CIS-CSD (Service Desk) CIS-FSM (Field Service Management) CSA (Certified System Administrator) CIS-SM (Service Mapping) |
| Passing Score: | 70% |
| Exam Price: | USD $150-200 |
| Available Languages: | English, Japanese, German |
| Certificate Validity Period: | 2 years (requires recertification) |
| Exam Duration: | 90-120 |
| Real Exam Qty: | 65-80 |
| Exam Format: | Multiple Choice, Multiple Select, Scenario-based |
| Sample Questions: | ServiceNow CIS-ITSM日本語 Sample Questions |
| Exam Way: | Online proctored exam through ServiceNow Training Portal or authorized Pearson VUE testing centers |
| Pre Condition: | Recommended: ServiceNow Certified System Administrator (CSA) certification and practical experience implementing ITSM processes on the ServiceNow platform |
| Official Syllabus URL: | https://www.servicenow.com/services/training-and-certification/certified-implementation-specialist-it-service-management.html |
Brief Details
Following are the quick details related to the CIS-ITSM Certification Exam
Valid Attempts: Candidates failing to pass the exam, can register again to take the exam up to three times.
Exam Registration: Registration should be done using the ServiceNow Webassessor. For successful exam registration, candidates must have exam vouchers that can be obtained on completing the prerequisite pieces of training for ITSM implementation.
Exam Code: ServiceNow CIS-ITSM Certification Exam
Exam type: Multiple Choice Questions
Duration: 90 minutes
Exam Mode: On-line Proctored Exam. Candidates can take the examination from any place at any time as per their convenience. Candidates also have the option to give exams at any of the authorized training centers. Candidates can select the exam mode based on their convenience at the time of registration. In both testing venues, the exam is conducted through a consistent, friendly, user interface customized for ServiceNow tests.
Exam Price: $150 (USD)
Exam Name: Certified Implementation Specialist - ServiceNow Training and Certification
Number of Questions: 65 Questions
ServiceNow CIS-ITSM日本語 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Reporting and Analytics | 5-10% | - Performance analytics for ITSM
|
| Topic 2: Service Level Management | 10-15% | - SLA definitions and metrics
|
| Topic 3: Incident Management | 15-20% | - Integration with other processes
|
| Topic 4: Asset Management Integration | 5-10% | - Hardware and software asset tracking
|
| Topic 5: ServiceNow Platform Fundamentals | 15-20% | - ServiceNow architecture and UI navigation
|
| Topic 6: Problem Management | 10-15% | - Problem workflow and states
|
| Topic 7: Change Management | 15-20% | - Change calendar and planning
|
| Topic 8: Knowledge Management | 5-10% | - Knowledge base structure
|
| Topic 9: ITSM Framework and Setup | 20-25% | - ITSM Pro functionality and capabilities
|
| Topic 10: Configuration Management (CMDB) | 10-15% | - CMDB fundamentals
|
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