Avaya 33160X Questions & Answers - in .pdf
- Total Q&A: 71
- Update: Aug 10, 2026
- Price: $59.99
- Vendor: Avaya
- Exam Code: 33160X
- Exam Name: Avaya Workforce Engagement Support Certified Exam
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Avaya 33160X Q&A - Testing Engine
- Total Q&A: 71
- Update: Aug 10, 2026
- Price: $59.99
- Vendor: Avaya
- Exam Code: 33160X
- Exam Name: Avaya Workforce Engagement Support Certified Exam
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Avaya 33160X Exam Overview:
| Certification Vendor: | Avaya |
| Exam Name: | Avaya Workforce Engagement Support Certified Exam 33160X |
| Exam Number: | 33160X |
| Available Languages: | English |
| Sample Questions: | Avaya 33160X Sample Questions |
| Official Syllabus URL: | https://www.avaya.com |
Avaya 33160X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Avaya Workforce Engagement Overview | - System architecture and deployment concepts
|
| Topic 2: Administration and Support | - System administration tasks
|
| Topic 3: Workforce Optimization and Analytics | - Reporting and analytics
|
| Topic 4: Recording and Quality Management | - Quality management workflows
|
Avaya Workforce Engagement Support Certified Sample Questions:
1. A technician is preparing for an upgrade from Workforce Optimization (WFO) Vll to Avaya Workforce Engagement R20.X .Which upgrade path must be used?
A) Side-by side or hardware reuse migration to R20.x
B) Side-by side upgrade to R20.x in Windows 2016
C) In-place upgrade to R20.x in Windows 2012 R2 (grey kit)
D) Two step upgrade process, to V15.1 first, then to R20.x
2. A technician has installed Screen Capture on an employee Workstation and reads to verify if Screen Capture is running. The technician checks Task Manager Which two processes must be running to ensure that communication with the recorder is enabled for capturing the screen? (Choose two)
A) ScreenCapture.exe
B) Wcapwlistener.exe
C) WCapW32.exe
D) ScreenRecorder.exe
3. The installer is doing the license activation.
Which three statements about the license process for Avaya Workforce Engagements are true?
(Choose three)
A) It provides Access to veinte.com/wfo to activate the license.
B) In case of multiple servers, it is just one XML license file.
C) The license site requires the license registration key and Avaya Purchase Order (APO) number
D) It requires both the License Reference number (LRN) and license registration key
E) It provides Access to oaccess.verint.com/LiscenseActivate.aspx to activate the license.
4. Which account is a member of the SysAdmin role in SQL, and can perform all required activities related to database installation and first-time configuration in Avaya Workforce Engagement?
A) MSA
B) Maintenance account
C) Local account
D) DMSA
5. During the upgrade to Avaya Workforce Engagement R20.X the thechnician is exporting the configuration of Data Center Zone to an xml file. What information is included in this XML file?
A) Security settings
B) Servers role
C) Site servers
D) Enterprise Settings
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: C,D | Question # 3 Answer: B,C,D | Question # 4 Answer: A | Question # 5 Answer: B |
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