Simens STI-884 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Small & Medium Business Sales Fundamentals | - Sales strategy for SMB communication solutions - SMB market positioning and customer segmentation |
| Topic 2: Siemens OpenScape SMB Solutions | - Unified Communications for SMB customers - OpenScape Office architecture and capabilities |
| Topic 3: IP Telephony & Network Fundamentals | - VoIP basics and SIP concepts - SMB telephony system deployment models |
| Topic 4: Customer Requirements & Solution Design | - Cost optimization and ROI in SMB deployments - Scalability and migration strategies |
| Topic 5: Sales Process & Competitive Positioning | - Value-based selling techniques - Competitive differentiation in SMB UC market |
Simens SOCA Sales Small & Medium Businesses (SMB) Sample Questions:
Question #1
Which options describe how HiPath OpenOffice ME increases employee productivity? (Choose two)
A. The Call Me! feature allows making calls using cheaper call tariffs.
B. Presence status enables easier collaboration and faster customer service.
C. On-site mobility gives freedom to employees who cannot be tied to their desks and avoids missed calls.
D. Intuitive wizards, pre-loaded software and applications only need activation.
Question #2
What are voice systems used for? (Choose three)
A. To aggregate outgoing calls to the public network.
B. To provide internal communication within the business without incurring any carrier or network charges.
C. To offer enhanced features, such as voicemail services, functionality such as conferencing, and productivity gains to the users.
D. To ensure security of the transmitted data over unsecured infrastructure.
Question #3
Which are the key features of HiPath OpenOffice Entry Edition? (Choose three)
A. Gadget Interface that enables partners and customers to easily write their own JAVA/XML applications.
B. Integrated Video Conferencing.
C. Wireless Networking supporting up to 10 stand-alone access points.
D. Fixed Mobile Convenience through its One Number feature that allows employees to give their customers just a standard office phone number and easily route calls to their current location.
Question #4
Which best describes Siemens' mobility solutions?
A. The solutions help customers choose the right data networking vendor or operate a mixed data networking vendor policy.
B. The solutions help use the secure corporate data network to call overseas.
C. The solutions consolidate the infrastructure by providing disaster recovery.
D. The solutions make your customers' sales people more contactable and productive by providing them access to the required resources.
Question #5
Which feature of HiPath OpenOffice Entry Edition enables users to check voicemails, divert calls, and log incoming and outgoing calls at the click of a mouse button?
A. Fixed Mobile Convenience
B. Voicemail
C. CTI
D. Desktop Application Set
Solutions:
| Question #1 Correct Answer: B,C | Question #2 Correct Answer: A,B,C | Question #3 Correct Answer: A,C,D | Question #4 Correct Answer: D | Question #5 Correct Answer: D |
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