Salesforce Certified Experience Cloud Consultant Sample Questions:
1. Ursa Major Solar is creating an employee experience portal.
Using audience targeting, how should the Experience designer set it up so that different pages in the portal appear to different departments and roles within those departments?
A) By using Domain criteria and creating custom domains for each department or role to access the portal
B) By using Profile criteria and selecting the Service profile
C) By using User criteria and selecting appropriate user fields on CRM objects
D) By using Location criteria and specifying which IP address applies to each department and domain
2. Dreamscape Flowers recently launched three Experience Cloud sites for North America, Europe, and Asia Pacific regions. The Community managers have installed the Salesforce Communities Management package and are getting useful insights on adoption and engagement.
During the Community managers' weekly meeting, the Community manager for Europe mentioned that the preconfigured Insights reports cannot be used for their Experience Cloud site.
What is the reason for this issue?
A) The Experience Cloud site for Europe has more than a million users.
B) The Experience Cloud site for Europe is not using Chatter which is needed to use the preconfigured Insights reports.
C) The Community manager for Europe does not have System Administrator privileges.
D) The preconfigured Insights reports need to be modified to meet GDPR requirements.
3. The Experience Cloud site manager of Cloud Kicks has enabled reputation for its community members, Asper the recommendation given by the Experience Cloud consultant, a decision was made to use the out of the box features.
Which two things happen automatically when the site manager enables automation? Choose 2 answers
A) Customer portal members gain theability to provide badges to other members.
B) Default point system and set of reputation levelsbecome available.
C) Chatter influence is removed from the Contribution section on the Profile page.
D) Inactive and active members are assigned default reputation points.
4. Ursa Major Solar is utilizing audience targeting for specific components in its portal.
Which two considerations regarding audience targetingare true? Calculator Choose 2 answers
A) Youcan't assign record-based criteria to a component or branding set.
B) You can't assign audiences to the components in the template header and footer sections.
C) Available domains are created in the Administration workspace and associated with a community through a custom URL.
D) You can only have three audiences.
5. Ursa Major Solar (UMS) is using the Customer Account Portal template where both customers and employees can log in to view information about the company. UMS would like the Home page to showcase internal resources at the top for its employees, and would like self-help resources to be available for lagged-in customers. UMS wants to exclude employee resources from the layout of the Home page when customers are logged in.
Which functionality should UMS utilize to showcase the Home page in different ways?
A) Case Feeds
B) Developer Console
C) Sharing Sets
D) Page Variations
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: D | Question # 3 Answer: B,D | Question # 4 Answer: A,B | Question # 5 Answer: D |
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