ServiceNow CIS-TPRM Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Application Configuration | 25% | - Configure third-party types and categories - Configure questionnaire templates - Configure risk assessment templates - Configure TPRM foundational elements |
| Topic 2: Risk Assessment and Scoring | 20% | - Automate risk scoring workflows - Configure risk calculation models - Implement inherent and residual risk scoring - Define risk thresholds and matrices |
| Topic 3: Questionnaire Management | 20% | - Create and manage questionnaires - Assign questionnaires to third parties - Build questionnaires using sections and questions - Configure questionnaire workflows |
| Topic 4: Third-party Management | 20% | - Configure SLA requirements - Track third-party relationships and tiers - Manage third-party registry - Implement third-party lifecycle management |
| Topic 5: Remediation and Monitoring | 15% | - Create and track remediation tasks - Configure monitoring workflows - Generate risk dashboards and reports - Implement due diligence processes |
ServiceNow Certified Implementation Specialist - Third-party Risk Management Sample Questions:
Question #1
Which of the following best describes the "Third-party Risk Management Lifecycle"?
Response:
A. A one-time assessment conducted before onboarding a third party
B. A documentation process for archiving third-party contracts
C. A continuous process involving assessment, monitoring, and reassessment of third-party risks throughout the relationship
D. A periodic audit performed annually
Question #2
What is the significance of enabling audit logs in a Third-party Portal?
Response:
A. To allow third parties to self-monitor their activities
B. To ensure the portal meets aesthetic design standards
C. To track and document all user actions for accountability and compliance purposes
D. To monitor user engagement levels
Question #3
What role does automation play in the generation of third-party risk assessments?
Response:
A. It reduces the accuracy of assessments by relying on automated processes
B. It ensures that assessments are conducted consistently and triggered by predefined criteria
C. It simplifies the assessment process by removing the need for human intervention
D. It limits the assessment process to high-risk third parties only
Question #4
When configuring a Third-party Risk Management system, which of the following is critical for Third-party Portfolio Configuration?
Response:
A. Ensuring all third-party services are categorized by cost only
B. Assigning a fixed risk score to each service category
C. Developing a categorization system that aligns with the organization,s risk management framework
D. Differentiating third parties based on geographic location exclusively
Question #5
What is the primary function of dashboards in the context of Third-party Risk Management?
Response:
A. To provide a high-level overview of third-party risks and their statuses.
B. To communicate directly with third-party vendors.
C. To execute automated risk assessments.
D. To manage the financial transactions of third parties.
Solutions:
| Question #1 Correct Answer: B | Question #2 Correct Answer: C | Question #3 Correct Answer: B | Question #4 Correct Answer: C | Question #5 Correct Answer: D |
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