Cisco 840-423 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Business Value Fundamentals | - Value-based selling principles
|
| Topic 2: Solution Design Alignment | - Mapping solutions to business needs
|
| Topic 3: Customer Analysis and Discovery | - Stakeholder identification
|
| Topic 4: Communication of Business Value | - Value proposition development
|
| Topic 5: Value Analysis and ROI Modeling | - Risk and benefit evaluation
|
Cisco Executing Cisco Advanced Business Value Analysis and Design Techniques Sample Questions:
1. Which option describes what extending requirements analysis allows you to do?
A) speed up the procurement process for a cloud-based solution
B) give you more time to deliver on existing project commitments
C) expand the scope of your project
D) go beyond the initial core requirements, to the next level of need, while also adding in new capabilities and solutions
2. When you select a solution, which option should guide your decisions?
A) most advanced solution, both technically and for the business operation
B) an appropriate mix of risk, technology capability, and business capability, based on customer priorities
C) lowest possible cost
D) must fit within the current IT budget
3. Which option is a benefit of communicating a solution in business terms?
A) The lead customer business stakeholder is given a detailed explanation about the value of most advanced technologies.
B) The customer is more likely to invest because Cisco or the Partner is committing to a specific level of financial benefit.
C) The customer IT executive can better identify how the solution affects their headcount for problem resolution.
D) The customer's business and IT personnel can have improved dialogue about the solution, its impact, and options for deployment.
4. Which option is a way to validate that you have established credibility with a business executive?
A) Offer to show the executive a demonstration of the latest security software.
B) Brainstorm with the internal team to get feedback from peers.
C) Ask an IT stakeholder to inquire with the executive on your behalf.
D) Ask the executive whether you could join a future staff meeting and present for 15 minutes.
5. What is the purpose of a gap analysis?
A) Define new software that is required for stronger security and threat prevention.
B) Identify the major capabilities that are needed but are not present today in the operating model.
C) Identify specific problems with execution of the customer's network management process.
D) Increase the customer's level of awareness about Smart Solution features and value.
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: B | Question # 3 Answer: D | Question # 4 Answer: D | Question # 5 Answer: B |
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