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Microsoft 70-404 Questions & Answers - in .pdf

70-404 pdf
  • Total Q&A: 165
  • Update: Sep 12, 2026
  • Price: $59.99
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  • Vendor: Microsoft
  • Exam Code: 70-404
  • Exam Name: TS: System Center Service Manager 2010, Configuring (available in 2010)
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Microsoft 70-404 Q&A - Testing Engine

70-404 Study Guide
  • Total Q&A: 165
  • Update: Sep 12, 2026
  • Price: $59.99
Testing Engine
  • Vendor: Microsoft
  • Exam Code: 70-404
  • Exam Name: TS: System Center Service Manager 2010, Configuring (available in 2010)
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Microsoft 70-404 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Configuring Incident, Problem, and Change Management20%- Configure change management policies and approvals
- Configure service level agreements (SLAs)
- Create templates, queues, and views
- Define incident and problem management workflows
Topic 2: Installing System Center Service Manager 201020%- Install management server and data warehouse server
- Post-installation configuration and validation
- Install Self-Service Portal and web components
- Verify system requirements and prerequisites
Topic 3: Customizing and Maintaining Service Manager15%- Customize forms, views, and console appearance
- Monitor performance and troubleshoot issues
- Deploy and manage management packs
- Backup, restore, and disaster recovery
Topic 4: Configuring Service Manager Infrastructure25%- Configure management groups and security roles
- Configure database settings and data retention
- Configure notification channels and subscriptions
- Configure connectors to Active Directory, SCOM, SCCM
Topic 5: Managing Configuration Management Database (CMDB)20%- Populate and reconcile configuration items
- Configure CMDB synchronization and maintenance
- Create and configure classes, relationships, and CI types
- Implement change and configuration management processes

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