HP HP2-N49 Questions & Answers - in .pdf
- Total Q&A: 50
- Update: Sep 16, 2026
- Price: $49.99
- Vendor: HP
- Exam Code: HP2-N49
- Exam Name: Selling HP Business Service Management Solutions
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HP HP2-N49 Exam Syllabus Topics:
| Section | Objectives |
| Topic 1: HP Software and IT Management Portfolio | - HP IT Service Management solutions
- 1. Incident and performance management
- 2. Service monitoring and analytics
- Integration with enterprise IT environments
- 1. Cloud and on-prem integration concepts
- 2. Hybrid IT environments
|
| Topic 2: Sales and Customer Engagement Skills | - Competitive positioning
- 1. Handling objections in enterprise sales
- 2. Differentiating HP BSM solutions
- Consultative selling methodology
- 1. Discovery of business requirements
- 2. Value-based selling techniques
|
| Topic 3: HP Business Service Management Solutions Overview | - HP BSM solution positioning and sales approach
- 1. Customer pain points identification
- 2. Solution mapping to business outcomes
- HP Business Service Management (BSM) value proposition
- 1. Business-aligned IT management
- 2. IT service monitoring concepts
|
HP Selling HP Business Service Management Solutions Sample Questions:
Question #1
In addition to the director of operations, which personas should a salesperson include as key influences when discussing an HP Operations Bridge solution? (Select three.)
A. director of performance testing
B. LOB manager for applications support
C. mobile applications administrator
D. director of distributed systems
E. director of service management
F. director of quality assurance
Question #2
Which primary IT process improvements are addressed by HP Operations Analytics for issues facing IT management? (Select three.)
A. triage process improvements
B. consolidating operations monitoring into a "single pane of glass"
C. performing real-time modeling of the IT infrastructure
D. aligning the activities of IT with the strategic goals of the business
E. enhancing the ability of IT to support business operations
F. service ticket automation
Question #3
What does HP APM monitor across traditional, mobile, virtual, and cloud environments to keep the business healthy?
A. applications
B. internet connections
C. event logs
D. IT infrastructure
Question #4
What should a salesperson focus on achieving during initial discussions with customers about a potential HP BSM solution?
A. Identifying competitors who are engaging with the customers.
B. Reviewing the HP BSM solution road-map and identifying specific tool "gaps" with the customer.
C. Identifying the customers' pain points and their associated compelling events or manifestations.
D. Highlighting the customers' ITIL Service Management issues.
Question #5
With which persona should a salesperson discuss HP Operations Analytics relating to the "no way to incorporate historical data for trend comparison and predictive insight" pain point?
A. director of operations
B. director of performance testing
C. director of mobile applications
D. director of applications monitoring
Solutions:
Question #1 Correct Answer: A,D,E | Question #2 Correct Answer: B,C,D | Question #3 Correct Answer: A | Question #4 Correct Answer: C | Question #5 Correct Answer: D |
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