Salesforce AP-213 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Reports and Dashboards | 15% | - Create and customize Manufacturing Cloud reports - Build executive dashboards - Use analytics for decision making - Configure report sharing and subscriptions |
| Topic 2: Predictable Service Management | 20% | - Implement service case automation - Configure service entitlements and contracts - Track service performance metrics - Manage service levels and milestones |
| Topic 3: Account-Based Forecasting | 20% | - Understand forecast adjustment workflows - Set up forecast sharing and visibility - Manage demand forecasts at account level - Configure Forecast Trending |
| Topic 4: Administration and Configuration | 20% | - Set up territory management - Manage users and roles in Manufacturing Cloud - Implement security settings - Customize page layouts and record types - Configure product and asset management |
| Topic 5: Einstein Activity Capture for Manufacturing | 15% | - Synchronize emails and events - Configure Einstein Activity Capture - Manage connected calendars - Understand data privacy considerations |
| Topic 6: Manufacturing Cloud Overview | 10% | - Understand use cases for manufacturing organizations - Identify key capabilities and features - Describe Manufacturing Cloud value proposition |
Salesforce Manufacturing Cloud Accredited Professional Sample Questions:
1. The warranty claim adjudicators on Universal Containers' global warranty team need visibility to all the claim- related data on a single page. This includes information on whether the asset is covered under warranty and a detailed breakup in terms of replaced parts and labor costs.
Which of the following permission set licenses do the claims adjudicators need for this?
A) Service Console for Manufacturing and Warranty Lifecycle Management Psl
B) Warranty Lifecycle Management Psl and Claims Management Foundation
C) Industry Service Excellence and Warranty Lifecycle Management Psl
2. An organization is looking to support channel partners but has yet to onboard them digitally. The organization would like to work closely with its partners to plan their work and support them by providing functionality, insights, and data.
What should the organization do to fill this gap?
A) Allow them to submit claims against warranty coverage
B) Leveraging Partner Visit Management functionality
C) Add a timeline to the Experience Cloud
3. A user wants to export Account Based Forecast data to use in their Demand Planning system. They want to use standard Salesforce Reporting to create a report with only forecasting quantity data, including any sales team adjustments. Which two actions will enable this process?
A) Adding the 'Total Adjusted Forecasted Quantity' field from the 'Account Product Forecast' object to the report.
B) Create a report using the standard report type of 'Account Forecasts with Product Period Forecast'.
C) Adding the 'Adjusted Forecast Quantity' field from the 'Account Product Forecast' object to the report.
D) Creating a report using a custom report type.
4. Badger Power wants to have a complete picture of both their run-rate and net-new business.
Which two Manufacturing Cloud functions should be configured?
A) Collaborative Forecast
B) Product Forecast
C) Sales Agreements
D) Account Based Forecasting
E) Opportunity Funnel
5. Which dashboard allows a user to analyze revenue realization, length of relationship, and customer lifetime value across accounts?
A) White Space Analysis
B) Account Insights
C) Sales Agreement Insights
D) Accounts Health
E) Customers Health
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B | Question # 3 Answer: A,C | Question # 4 Answer: C,D | Question # 5 Answer: D |
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