Avaya 3000-3 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Solution Design | - SME communications solution architecture
|
| Topic 2: Maintenance and Troubleshooting | - Operational support
|
| Topic 3: Call Routing and Networking | - Multi-site networking
|
| Topic 4: Infrastructure Data Gathering | - Customer productivity requirements
|
| Topic 5: IP Office Hardware and Components | - Platform hardware selection
|
| Topic 6: Telephony and Messaging Applications | - Communication applications
|
| Topic 7: Implementation and Configuration | - System deployment
|
Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:
Question #1
The design for an IP Office has two locations. They will need telephones, voicemail, and meet-me conferencing ability. They will have a PRI at the main office and the remote office will use the main office PRI for inbound and outbound calls. The main site has 40 users and one fax machine. The remote site has 15 users and one fax machine. Which cards and modules are required in the IP Office at the main site to support all digital telephones?
A. IP500 Essential edition, two Digital Station 8 Card, one Analog Phone 2 Card, VCM32, Universal PRI Trunk Card, one DS30 Module.
B. IP500 Preferred edition, three Digital Statin 8 Card, one Analog Phone 2 Card, Universal PRI Trunk Card, one DS30 Module.
C. IP500 Essential edition, three Digital Station 8 Card, one Analog Phone 2 Card, Universal PRI Trunk Card, one DS30 Module.
D. IP500 Preferred edition, two Digital Station 8 Card, one Analog Phone 2 Card, VCM32 Universal PRI Trunk Card, one DS30 Module.
Question #2
Which method will avoid corruption of the data on the SD card when removing the SD card?
A. Pull out the card; special shutdown is not required.
B. Dial the shutdown short code to shutdown the card before removing the SD card.
C. Use system Monitor to shutdown the card before removing the SD card.
D. Use the Manager application to shutdown the card before removing the SD card.
Question #3
In Windows Services, which tab would you use to allow the VoiceMail Pro service to run as a specific user?
A. Advanced
B. General
C. Dependencies
D. Log on
Question #4
When planning an IP Office upgrade to a new software version, which four factors should be considered before upgrading?(Choose four.)
A. if older IP Office applications are to be supported
B. if telephones and system features have changed between loads
C. if hardware is compatible with the new version of IP Office
D. if all licenses will need to be renewed
E. if telephones need to be upgraded thereby increasing downtime
Question #5
The customer wants calls into their system to be routed to a specific user if the telephone number of the caller is in the customer's records.
Which voicemail action type is needed to configure this?
A. Configuration Action
B. Miscellaneous Action
C. Database Action
D. Condition Action
Solutions:
| Question #1 Correct Answer: D | Question #2 Correct Answer: D | Question #3 Correct Answer: D | Question #4 Correct Answer: A,B,C,E | Question #5 Correct Answer: C |
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